Having access to online services allows you to:
- manage your appointments - book, check or cancel appointments with a GP, nurse, or other healthcare professional
- order repeat prescriptions
- view your medical records including test results, hospital letters and more
To access online services you need to be registered with one of the following:
NHS App / NHS Account
You are able to register yourself on the NHS app, please click the link below for more information:
NHS App and your NHS account
Text in above image: Get the NHS App. Download on the App Store or Get in on Google Play.
SystmOnline / Airmid app
How to sign up for SystmOnline
1. Print and complete the registration form below (online services registration forms are also available from reception)
Online Services Information and Registration Form (PDF, 1.43MB)
2. Return the completed form to reception. We will then check you are who you say you are. We will do this in one of three ways:
- photo ID and proof of address, for example, a passport or driving licence and a bank statement or council tax statement
- if you do not have any ID and are well known to us, a member of staff may be able to confirm your identity
- if you do not have any ID and are not well known to us, we may ask you questions about the information in your GP record to confirm the record is really yours.
3. We will then give you a letter with your unique username and password. It will also tell you about the website where you can login and start using online services.
To log in to your SystmOnline account please visit: SystmOnline - Patient Online Service