Patient Participation Group

The Woodbrook Medical Centre Patient Participation Group (PPG) was formed in January 2012 by a number of enthusiastic patients and staff with a common desire to try to improve the healthcare provided by the surgery.

An invitation to become a member was issued in the surgery towards the end of 2011 and the first meeting of the 7 founder members, together with staff representatives, held in January 2012.

The current make-up of the PPG is 4 males with ages ranging from 59 to 70 years.

It is important that the PPG is representative of our patient population and one of the key objectives of the group moving forward will be to try to attract new members from the younger age groups. Similarly, the group will be trying to attract membership from patients able to more accurately represent the diverse ethnic mix of our population.

Current practice population in terms of age and sex (updated 17/03/2021)

Age Brand Male Female
0 – 19 1096 1018
20 – 29 643 620
30 – 39 791 723
40 – 49 708 646
50 – 59 648 609
60 – 69 566 522
70 – 79 388 418
80 – 89 153 208
90 – 99 26 53
100+ 1 1
  Total Male = 5020 Total Female = 4818

Current ethnicity profile: (updated 10/01/2020) 

White British 3895 White Asian 50
Other white 1072 Irish 27
Indian 699 White/Black African 34
Bangladeshi 188 White/Black Caribbean 20
Chinese 68 Other Black 6
Other Asian 100 Caribbean 6
Pakistani 35 Any other 103
Other mixed 59 Not given 196
African 59    

(The recording of our patient’s ethnic background has only been in operation since 2007 and figures will not correlate with our entire population).

At the initial meeting in January it was agreed that the key areas of concern for patients were the ease of contacting the surgery by telephone, the availability of appointments with a doctor and knowledge of surgery opening hours.

Current opening hours are: Monday – Friday 08.00 – 18.30; Extended Hours Surgeries available 07.30 – 08.00. Patients are able to contact the Out Of Hours service by telephoning the main surgery number between 18.30pm and 08.00am.

Further information and details of the PPG quarterly newsletter can be found on the PPG website www.woodbrookppg.org.uk.

Practice Survey 2015/16

Practice Survey Results 2016 (.xlsx)

Action Plan March 2016 (.doc)

Annual Reports

Annual Report March 2016 (.doc)

Annual Report March 2015 (.doc)

Annual Report March 2014 (.doc)

Action Plan March 2014 (.doc)

Annual Report March 2013 (.doc)

Survey Results Archive

CLICK HERE TO VIEW OUR PAST SURVEY RESULTS

Meeting Minutes Archive 2015
CLICK HERE TO VIEW OUR MEETING MINUTES FROM 2015
Meeting Minutes Archive 2014
CLICK HERE TO VIEW OUR MEETING MINUTES FROM 2014
Meeting Minutes Archive 2013
CLICK HERE TO VIEW OUR MEETING MINUTES FROM 2013
Meeting Minutes Archive 2012
CLICK HERE TO VIEW OUR MEETING MINUTES FROM 2012
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