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Patient Participation Group

The Woodbrook Medical Centre Patient Participation Group (PPG) was formed in January 2012 by a number of enthusiastic patients and staff with a common desire to try to improve the healthcare provided by the surgery.

An invitation to become a member was issued in the surgery towards the end of 2011 and the first meeting of the 7 founder members, together with staff representatives, held in January 2012.

The current make-up of the PPG is 4 males with ages ranging from 59 to 70 years.

It is important that the PPG is representative of our patient population and one of the key objectives of the group moving forward will be to try to attract new members from the younger age groups. Similarly, the group will be trying to attract membership from patients able to more accurately represent the diverse ethnic mix of our population.

Current practice population in terms of age and sex

Age Brand Male Female
0 – 19 954 996
20 – 29 602 605
30 – 39 642 635
40 – 49 704 617
50 – 59 619 554
60 – 69 519 494
70 – 79 305 334
80 – 89 134 205
90 – 99 26 48
100+ 0 2
  Total Male = 4505 Total Female = 4490

Current ethnicity profile:

White British 3159 White Asian 20
Other white 691 Irish 40
Indian 537 White/Black African 10
Bangladeshi 113 White/Black Caribbean 6
Chinese 57 Other Black 9
Other Asian 68 Caribbean 2
Pakistani 32 Any other 54
Other mixed 53 Not given 6
African 15    

(The recording of our patient’s ethnic background has only been in operation since 2007 and figures will not correlate with our entire population).

At the initial meeting in January it was agreed that the key areas of concern for patients were the ease of contacting the surgery by telephone, the availability of appointments with a doctor and knowledge of surgery opening hours.

Current opening hours are: Monday – Friday 08.00 – 18.30; Extended Hours Surgeries available Monday, Tuesday, Wednesday and Thursday 07.30 – 08.00. Patients are able to contact the Out Of Hours service by telephoning the main surgery number between 18.30pm and 08.00am.

Further information and details of the PPG quarterly newsletter can be found on the PPG website www.woodbrookppg.org.uk.

Practice Survey 2015/16

Practice Survey Results 2016 (.xlsx)

Action Plan March 2016 (.doc)

Annual Reports

Annual Report March 2016 (.doc)

Annual Report March 2015 (.doc)

Annual Report March 2014 (.doc)

Action Plan March 2014 (.doc)

Annual Report March 2013 (.doc)

Meeting Minutes 2016

 

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Meeting Minutes Archive 2015
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Meeting Minutes Archive 2014
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Meeting Minutes Archive 2013
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Meeting Minutes Archive 2012
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