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Practice Charter

We aim to maintain and improve the quality, quantity and effectiveness of services to our patients, providing access to a high standard and comprehensive primary health care.

We aim to improve the quality of life of our patients by providing screening, education and promotion of good health allowing patients to influence their own future. Our fully computerised service will provide a regular recall system for all preventative care and aid evaluation of all aspects of health care.

We shall continually assess our service making innovative changes in response to patients needs and views our aim is to improve the quality and range of our services to reduce reliance on secondary care eg hospital and community care, but when this is needed, to ensure adequate and improved access to these services.

We shall ensure that the elderly and disadvantaged receive the community and health care needed to maximise their ability to remain independent preferably in their own homes.

These services will be delivered by the primary health care team of doctors, health visitors, nurses and surgery staff. They will communicate at regular team meetings and are supported by practice policy and protocols. Requirements of the primary health care team for rest, recuperation and education are of prime importance and contribute to the satisfactory running of the practice as a whole.

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