Practice Information

The Partners

Andrew P. Taylor (Male) MBChB (Leeds) 1990 MRCGP DFFP
Ben Noble (Male)

MB BS (Royal Free, London) 2004 BSc 1995 PhD 1998 (Leeds)

Kirstie Bridges (Female) MBChB (Notts) BM BS BMedSci (Hons) MRCGP DFSRH
Dawn Moore-Elphick (Female)

BSc (Hons) 2000 MBChB (Leicester) 2006 nMRCGP 2012

Nikki Brockhurst (Female)

MBChB (Leicester) 2003 BSc (Hons) 2000 MRCGP 2010 DRCOG 2008 DFSRH PGCert Med Ed 2019

The Doctors practise together as a non-limited partnership.

Arthika Ketheeswaran (Female) Salaried GP
Ashish Patel (Male) Salaried GP

Normal GP Working Arrangements

  M T W T F
Dr A Taylor  
Dr B Noble  
Dr K Bridges  
Dr D Moore-Elphick  
Dr N Brockhurst  
Dr A Ketheeswaran      
Dr A Patel        

Nursing Team

Alex Sellars Emergency Care Practitioner / Nurse Practitioner
Wendy Bailey Nurse Practitioner
Sarah Wilson Nurse Practitioner
Suzanne Rathbone Nurse Practitioner
Emily Sumner Practice Nurse
Georgia King Healthcare Assistant
Sharon Atkin Healthcare Assistant

Reception Team

Our reception team cover the surgery hours at all times, their job being to ease the flow of patient/doctor/nurse consultations so as many patients as possible can be seen within the working day. Should you call in to make an appointment or with an enquiry, the reception staff can arrange this in privacy if you wish.

Administrative Team

Administrative staff work "behind the scenes" using one of the largest medical computer systems available to general practice to ensure accurate record keeping and patient care, eg - exemption claims, insurance medicals, hospital appointments and referrals, registrations etc.

Health Visitor

Health visitors play a major role in providing routine development checks for young children, and helping with health queries.

District Nurses

The district nurses provide nursing care for those unable to come to the surgery, eg after hospital discharge etc. You can contact them through the surgery or direct to their office on 01509 564422


The midwife is available on Thursdays and Fridays to assist the doctors with antenatal care.


Counselling is provided by our practice on certain days of the week but appointments are only arranged on referral from the doctor.

GP Training Practice

Woodbrook Medical Centre is a training practice. You may be offered an appointment with a qualified doctor gaining experience in general practice or be asked if one may be present whilst you consult your own doctor. If you prefer to see your doctor in private, please let us know.

Registrar Doctors

Registrars are fully qualified doctors who have decided they would like to become GP's. They will undertake a minimum of 24 months of 'on-the-job' training in a GP practice and during their time at Woodbrook Medical Centre they will be supervised by the Partners.

Medical Students

Our practice is a teaching practice for the University of Nottingham and the University of Leicester. With the supervision of your doctor or nurse, medical students may, with your consent in advance, join your consultation. This is one way medical students learn to become good doctors and understand patient views about their care. We appreciate your help with their learning. Please let your doctor or the Practice Manager know if you have any questions about our medical teaching.

Practice Charter

We aim to maintain and improve the quality, quantity and effectiveness of services to our patients, providing access to a high standard and comprehensive primary health care.

We aim to improve the quality of life of our patients by providing screening, education and promotion of good health allowing patients to influence their own future. Our fully computerised service will provide a regular recall system for all preventative care and aid evaluation of all aspects of health care.

We shall continually assess our service making innovative changes in response to patients needs and views our aim is to improve the quality and range of our services to reduce reliance on secondary care eg hospital and community care, but when this is needed, to ensure adequate and improved access to these services.

We shall ensure that the elderly and disadvantaged receive the community and health care needed to maximise their ability to remain independent preferably in their own homes.

These services will be delivered by the primary health care team of doctors, health visitors, nurses and surgery staff. They will communicate at regular team meetings and are supported by practice policy and protocols. Requirements of the primary health care team for rest, recuperation and education are of prime importance and contribute to the satisfactory running of the practice as a whole.

Surgery Opening Hours

The surgery is open 8.00am to 6.30pm Monday to Friday. In addition, it is open earlier from 7.30am on some mornings to provide appointments for patients who find it difficult to attend during opening hours. Details of when these extra surgeries are to be held can be obtained by contacting the surgery.

Access To Surgery Premises & Car Parking

Limited car parking is available at the rear of the building for patients and staff only, and the entrance is situated on Canal Bank. Please be aware that a permit is required to qualify for up to 1 hour’s free parking, and these can be obtained from Reception. Alternatively, there is an NCP car park available in The Rushes Shopping Centre, opposite the practice. Wheelchair access is available from the car park and aided by automatic doors. There is adequate space in the entrance lobbies in which to leave prams, pushchairs and bicycles.

Language Difficulties

If patients require the use of an interpreter, this can be arranged. This service may be conducted in person or by telephone. Please note it can take up to a week to find a suitable interpreter, so please contact us in plenty of time if this service is required.

Test Results

All test results are reviewed by the doctor as soon as they are received. If the result is normal then no further action is taken, unless the doctor has indicated otherwise to you when requesting the test. If the result is abnormal, the doctor will contact you to discuss any required action.

If you have an enquiry regarding test results, please contact the surgery.

If you would like to request a copy of your recent test result please complete our online form by clicking here

Face masks/Coverings and Exemptions

Woodbrook Medical Centre is following the government guidance and we will not be issuing letters to exempt patients from wearing face masks.

Face masks or coverings must be worn when you attend the practice. You will not be allowed to come in to the practice if you are not wearing a face mask or suitable face covering. You do not need to wear a face covering if you have a legitimate reason not to such as:

  • Young children under the age of 11
  • Not being able to put on, wear or remove a face covering because of a physical or mental illness or impairment, or disability
  • If putting on, wearing or removing a face covering will cause you severe distress
  • If you are suffering with breathing difficulty, for example you are having an asthma attack.
  • If you are severely unwell and are experiencing a medical emergency.
  • if you are providing assistance to someone who relies on lip reading to communicate

Appointment Booking

Unfortunately we have made the decison to suspend appointment booking at the reception desk and we have had to restrict all of our face to face appointments. This is to minimise the risk of Coronavirus spread to our staff and patients. Instead we are running a daily triage system that all clinicians within the practice will be reviewing and contacting patients where appropriate.


We ask that all patients call 01509 239166 before 12.00PM (at the latest) to request a telephone triage appointment, this will be subject to availability on the day. You will be asked some screening questions and the reason for your call. You will then be triaged by a Clinician who may deal with your request over the phone, start a video consultation (Via WherebyApp) or possibly decide to see you face to face.

Due to the increased demand for appointments our phonelines will be extremely busy and it may take you some time to get through to the reception team, we apologise in advance for any inconvenience this may cause you.

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